Admin Support Services
At Shape MSP, we know that running a business means juggling multiple tasks—managing emails, scheduling meetings, handling documents, and keeping systems running smoothly. Our Admin Support Services go beyond traditional IT admin, offering comprehensive office support to help you stay organised, efficient, and focused on growing your business.
Whether you need ongoing assistance or ad-hoc support, we tailor our services to fit your need.

Tailored IT Services to Shape Your Business
What’s Included in Our Admin Support Services?
- User Account & Email Setup
Creating new accounts, managing permissions, and configuring email settings.
- Email & Inbox Management
Organising emails, setting up filters, and responding to routine inquiries.
- Calendar & Scheduling
Managing appointments, setting reminders, and scheduling meetings.
- Document Proofreading & Formatting
Checking for errors, improving readability, and formatting documents.
- File & Document Management
Organising cloud storage, file permissions, and document sharing.
- Data Entry & Spreadsheet Management
Updating customer records, tracking expenses, and creating reports.
- Business Process Documentation
Creating guides and SOPs for business processes.
- Software & Application Setup
Installing and configuring office software like Microsoft 365 or Google Workspace.
- Onboarding Support
Setting up new employees with email accounts, access permissions, and tools.
- Basic IT Training & Guidance
Helping staff with common IT tasks, like using Teams, OneDrive, or Google Drive.
Packages
Need a custom solution? We’ll shape a plan to fit your needs!
Let’s chat about how we can support your business.
- Standard Admin Support Plan
- Enhanced Admin Support Plan
- Pay-As-You-Go
Covers essential admin tasks like email management, calendar support, document proofing, and data entry.
Up to 10 hours of remote support per month.
Includes onboarding support, software setup, business process documentation, and more in-depth admin assistance.
Up to 20 hours of remote support per month.
Need occasional help? Get flexible support with no long-term commitment.
